Terms of Service

1. General Information

ZAR by Bahawalpur Dupatta is an online and physical retail business based in Rahim Yar Khan, Pakistan. Our products include Abayas, Dupattas, Shawls, Hijabs, Accessories, and other selected items.

2. Product Information

We aim to display accurate product descriptions, prices, colours, sizes, fabrics, and images. However, slight colour variations may occur due to lighting, photography, or screen settings. Please review product details carefully before placing an order.

3. Pricing and Payments

All orders require advance payment. Cash on Delivery (COD) is not available. Orders will be processed after payment has been verified.

Prices and promotional offers may change without prior notice. The price confirmed at checkout or at the time of order confirmation will apply to that order.

4. Order Confirmation and Availability

All orders are subject to product availability and payment verification. We reserve the right to decline or cancel an order in cases such as stock unavailability, pricing errors, suspected fraud, or other legitimate operational reasons. If payment has already been received for an order we cannot fulfil, the customer will be contacted regarding a refund.

5. Shipping and Delivery

We offer delivery across Pakistan through courier services. Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, or other circumstances beyond our control.

Customers must provide a complete and accurate shipping address, phone number, and other required delivery details.

6. Order Cancellation

Please contact us promptly if you wish to cancel an order. Once an order has been processed or dispatched, cancellation may no longer be possible.

7. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy, which should be reviewed before purchasing. Any applicable conditions, time limits, and exclusions stated in that policy will apply.

8. Customer Responsibility

Customers are responsible for providing accurate order and delivery information, completing advance payment, and cooperating with courier delivery arrangements.

Refusal to accept a prepaid parcel or providing incorrect delivery information may result in additional shipping costs or other losses. Any recovery of such costs will be subject to applicable law and the policies disclosed to the customer.

9. Promotions and Discounts

Promotional offers, discounts, and limited-stock deals may be subject to specific conditions, validity periods, and stock availability. Offer details will be communicated wherever applicable.

10. Privacy

Customer information will be used to process orders, arrange deliveries, provide customer support, and fulfil other legitimate business needs in accordance with our Privacy Policy and applicable law.

11. Changes to These Terms

We may update these Terms of Service when necessary. Updated terms will be published on this page, along with the revision date where appropriate.

12. Contact Information

For questions regarding these Terms of Service, please contact ZAR by Bahawalpur Dupatta through the official contact details provided on our online store.

• Brand: ZAR by Bahawalpur Dupatta
• Location: Rahim Yar Khan, Pakistan
• Social Media: @zarbybd